Fragmented records
Different systems, identifiers and thresholds leave practitioners assembling chronologies by phone and email.
Cross-agency safeguarding intelligence
Every agency sees part of a person. ServiceLine shows the whole picture.
One shared, colour-coded life-course timeline from birth to the latest contact, helping children's and adult safeguarding teams find patterns across organisations and borders before risk escalates.
PoliceHealthEducationSocial careFire & rescueCommunityAddress changes
The problem
The information exists. It just never meets.
Police, health, schools, social care, housing and charities each hold part of the story. One record can look low-risk; the concern appears when events are seen together.
Borders hide history
A move across a council, hospital trust or police-force boundary can reset what professionals know.
Silence is invisible
A child who never enters education or stops appearing at appointments may be missing from every active caseload.
Understand at a glance
A chronology designed for safeguarding decisions.
Start with the recent picture, jump to any year, or scan the full life course from birth. Scheduled contact sits below the line, unplanned emergencies rise above it, and patterns remain connected across the years.
- Move between recent, single-year and birth-to-present views
- Compare police, health, education and care contact
- Surface missed appointments and falling attendance
- Highlight correlations across agencies, areas and years
Find the children between systems
Absence across years can be a safeguarding signal.
ServiceLine anchors the chronology with a selectable birth record, then makes long gaps and later contacts readable in one life-course view. The fictional Sofia example links early health contact, missing education, GP list changes, address history and emergency contact.
All names, records and scenarios shown on this website are fictional demonstration data.
For any person
Built for children, adults, or both.
The same shared timeline supports children's MASH triage and adult safeguarding under the Care Act — and the move from one to the other at 18.
For children
Find hidden children, missed appointments and falling attendance across police, health, school and social care.
Learn moreFor adults
Bring together self-neglect, carer abuse, exploitation and hospital contact for adults with care and support needs.
Learn moreFor both
One person, one record from birth onward, so nothing is lost when a young person becomes an adult or moves area.
Learn moreSee the whole child, sooner.
Explore a pilot with one MASH and its neighbouring safeguarding partners, using the data they already hold.